Privacy Policy

Privacy Policy

Privacy Policy

ZeCo Group (“ZeCo,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use our website, applications, platforms, APIs, and other services (collectively, the “Services”).


By accessing or using our Services, you acknowledge the practices described in this Privacy Policy.


Who We Are


ZeCo Africa develops technology, financial infrastructure, banking solutions, and digital platforms that support trusted carbon markets across Africa.


Our Services connect climate projects, financial institutions, businesses, governments, investors, and other stakeholders through secure digital infrastructure.


Information We Collect


We may collect information directly from you, automatically through your use of our Services, or from trusted third parties.


Personal Information


This may include:

  • Full name

  • Email address

  • Phone number

  • Organization or employer

  • Job title

  • Mailing address

  • Account credentials

  • Profile information

  • Identity verification documents where required


Financial Information


Where applicable, we may collect information necessary to facilitate financial services, including:


  • Payment information

  • Bank account details

  • Transaction records

  • Wallet identifiers

  • Billing information


Certain regulated financial services may be provided through licensed financial institutions or payment partners.


Technical Information


We automatically collect certain technical information, including:


  • IP address

  • Device information

  • Browser type

  • Operating system

  • Application usage

  • Log files

  • Cookies and similar technologies

  • Analytics data


Carbon Market and Project Information


Depending on the Services used, we may collect information relating to:


  • Climate projects

  • Environmental assets

  • Carbon credits

  • Sustainability data

  • Project documentation

  • Verification records

  • Monitoring data

  • Environmental reporting


How We Use Information


We use information to:


  • Provide and operate our Services

  • Create and manage accounts

  • Verify identities

  • Process transactions

  • Deliver banking and financial infrastructure services

  • Support carbon market operations

  • Improve our technology and products

  • Respond to customer inquiries

  • Monitor platform security

  • Detect fraud and abuse

  • Meet regulatory obligations

  • Conduct research and analytics

  • Communicate updates and service notices


Where permitted, we may also send information about new products, services, or events. You may opt out of marketing communications at any time.


Legal Basis for Processing


Where applicable, we process personal information based on:


  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Protection against fraud and financial crime

  • Our legitimate business interests, provided they do not override your rights


Compliance and Identity Verification


Certain Services may require us to verify your identity and conduct compliance checks, including:


  • Know Your Customer (KYC)

  • Anti-Money Laundering (AML)

  • Counter-Terrorism Financing (CTF)

  • Sanctions screening

  • Fraud prevention

  • Risk assessments


Failure to provide required information may prevent access to certain Services.


Sharing Information


We do not sell your personal information.


We may share information with:


  • Licensed financial institutions

  • Payment providers

  • Identity verification providers

  • Government authorities where legally required

  • Carbon registries

  • Climate verification organizations

  • Technology service providers

  • Cloud hosting providers

  • Professional advisers

  • Regulatory authorities

  • Business partners involved in delivering Services


We may also disclose information where required to comply with legal obligations, enforce our agreements, or protect our rights, users, or the public.


International Data Transfers


Your information may be processed or stored in countries outside your jurisdiction.


Where required, we implement appropriate safeguards to protect personal information during international transfers in accordance with applicable laws.


Data Security


We implement reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction.


While we strive to maintain strong security practices, no method of electronic transmission or storage is completely secure.


Data Retention


We retain personal information only for as long as necessary to:


  • Provide our Services

  • Meet legal and regulatory obligations

  • Resolve disputes

  • Enforce our agreements

  • Maintain security and compliance records


Retention periods may vary depending on applicable legal requirements.


Your Rights


Subject to applicable law, you may have the right to:


  • Access your personal information

  • Correct inaccurate information

  • Request deletion of personal information

  • Request restriction of processing

  • Object to certain processing activities

  • Withdraw consent where processing is based on consent

  • Request a copy of your information in a portable format

  • Lodge a complaint with an appropriate regulatory authority


Certain rights may be limited where legal or regulatory obligations apply.


Cookies and Analytics


We use cookies and similar technologies to:


  • Operate our website

  • Improve performance

  • Remember preferences

  • Analyze usage

  • Enhance security


You may control cookies through your browser settings, although disabling certain cookies may affect functionality.


Third-Party Services


Our Services may integrate with third-party platforms, financial institutions, payment providers, APIs, cloud services, government systems, or carbon registries.


These third parties operate under their own privacy policies, and ZeCo is not responsible for their privacy practices.


Children’s Privacy


Our Services are intended for businesses and individuals who are legally able to enter into binding agreements.


We do not knowingly collect personal information from children under the age required by applicable law without appropriate authorization.


Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or business practices.


Material updates will be communicated through our website or other appropriate channels.


Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.


Contact Us


If you have questions about this Privacy Policy or our privacy practices, please contact us

ZeCo Group (“ZeCo,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use our website, applications, platforms, APIs, and other services (collectively, the “Services”).


By accessing or using our Services, you acknowledge the practices described in this Privacy Policy.


Who We Are


ZeCo Africa develops technology, financial infrastructure, banking solutions, and digital platforms that support trusted carbon markets across Africa.


Our Services connect climate projects, financial institutions, businesses, governments, investors, and other stakeholders through secure digital infrastructure.


Information We Collect


We may collect information directly from you, automatically through your use of our Services, or from trusted third parties.


Personal Information


This may include:

  • Full name

  • Email address

  • Phone number

  • Organization or employer

  • Job title

  • Mailing address

  • Account credentials

  • Profile information

  • Identity verification documents where required


Financial Information


Where applicable, we may collect information necessary to facilitate financial services, including:


  • Payment information

  • Bank account details

  • Transaction records

  • Wallet identifiers

  • Billing information


Certain regulated financial services may be provided through licensed financial institutions or payment partners.


Technical Information


We automatically collect certain technical information, including:


  • IP address

  • Device information

  • Browser type

  • Operating system

  • Application usage

  • Log files

  • Cookies and similar technologies

  • Analytics data


Carbon Market and Project Information


Depending on the Services used, we may collect information relating to:


  • Climate projects

  • Environmental assets

  • Carbon credits

  • Sustainability data

  • Project documentation

  • Verification records

  • Monitoring data

  • Environmental reporting


How We Use Information


We use information to:


  • Provide and operate our Services

  • Create and manage accounts

  • Verify identities

  • Process transactions

  • Deliver banking and financial infrastructure services

  • Support carbon market operations

  • Improve our technology and products

  • Respond to customer inquiries

  • Monitor platform security

  • Detect fraud and abuse

  • Meet regulatory obligations

  • Conduct research and analytics

  • Communicate updates and service notices


Where permitted, we may also send information about new products, services, or events. You may opt out of marketing communications at any time.


Legal Basis for Processing


Where applicable, we process personal information based on:


  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Protection against fraud and financial crime

  • Our legitimate business interests, provided they do not override your rights


Compliance and Identity Verification


Certain Services may require us to verify your identity and conduct compliance checks, including:


  • Know Your Customer (KYC)

  • Anti-Money Laundering (AML)

  • Counter-Terrorism Financing (CTF)

  • Sanctions screening

  • Fraud prevention

  • Risk assessments


Failure to provide required information may prevent access to certain Services.


Sharing Information


We do not sell your personal information.


We may share information with:


  • Licensed financial institutions

  • Payment providers

  • Identity verification providers

  • Government authorities where legally required

  • Carbon registries

  • Climate verification organizations

  • Technology service providers

  • Cloud hosting providers

  • Professional advisers

  • Regulatory authorities

  • Business partners involved in delivering Services


We may also disclose information where required to comply with legal obligations, enforce our agreements, or protect our rights, users, or the public.


International Data Transfers


Your information may be processed or stored in countries outside your jurisdiction.


Where required, we implement appropriate safeguards to protect personal information during international transfers in accordance with applicable laws.


Data Security


We implement reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction.


While we strive to maintain strong security practices, no method of electronic transmission or storage is completely secure.


Data Retention


We retain personal information only for as long as necessary to:


  • Provide our Services

  • Meet legal and regulatory obligations

  • Resolve disputes

  • Enforce our agreements

  • Maintain security and compliance records


Retention periods may vary depending on applicable legal requirements.


Your Rights


Subject to applicable law, you may have the right to:


  • Access your personal information

  • Correct inaccurate information

  • Request deletion of personal information

  • Request restriction of processing

  • Object to certain processing activities

  • Withdraw consent where processing is based on consent

  • Request a copy of your information in a portable format

  • Lodge a complaint with an appropriate regulatory authority


Certain rights may be limited where legal or regulatory obligations apply.


Cookies and Analytics


We use cookies and similar technologies to:


  • Operate our website

  • Improve performance

  • Remember preferences

  • Analyze usage

  • Enhance security


You may control cookies through your browser settings, although disabling certain cookies may affect functionality.


Third-Party Services


Our Services may integrate with third-party platforms, financial institutions, payment providers, APIs, cloud services, government systems, or carbon registries.


These third parties operate under their own privacy policies, and ZeCo is not responsible for their privacy practices.


Children’s Privacy


Our Services are intended for businesses and individuals who are legally able to enter into binding agreements.


We do not knowingly collect personal information from children under the age required by applicable law without appropriate authorization.


Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or business practices.


Material updates will be communicated through our website or other appropriate channels.


Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.


Contact Us


If you have questions about this Privacy Policy or our privacy practices, please contact us